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privacy policy

At Watchout Concepts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact information (name, email address, phone number)

  • Demographic information (location, company)

  • Information about your interactions with our website (such as pages visited, products viewed)

  • Information you provide when contacting us, subscribing to our newsletter, or placing an order

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders and requests

  • To communicate with you regarding your orders, inquiries, or promotional offers

  • To improve our products, services, and website

  • To personalize your experience on our website

  • To send newsletters, updates, and marketing communications (if you've opted-in)

  • To comply with legal obligations and protect our rights

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with service providers and partners who assist us in operating our website, processing orders, and delivering services to you. We may also disclose your information if required by law or to protect our rights, safety, or property.

4. Your Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of receiving marketing communications

  • Withdraw your consent for data processing (please note, this may affect the services we can provide)

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to collect information about your browsing behavior. You can adjust your browser settings to refuse cookies or be notified when cookies are being sent.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years old. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at vicki@watchoutconcepts.com.au or 0488 580 283.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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