We source, we process, we design, we deliver and we guarantee.

Think of Watchout Concepts as your merchandising toolbox. Reach into the toolbox for the support you need on a specific project and when you are finished, put the tool (and cost) away. We all know sometimes the right tool can make all the difference between success and failure. Watchout Concepts has a well-documented history of delighting, inspiring, and otherwise proving ourselves immensely useful to a wide variety of marketing professionals. We really do make the purchasing of promotional merchandise simple, whilst adhering to our client’s brief.


We have a large and varied supplier network in both Australia and offshore so you are guaranteed to find the right product for your campaign. Watchout Concepts boasts expertise and a wide ranging knowledge of promotional merchandise, enabling us to spot new trends and remain at the forefront of developments within the industry. We have proven ourselves over the years to be able to offer products that clients are proud to put their brand on and that are well received.

Our aim is to help you get what you want, quickly and easily. We will work with you and promise clear, concise and unbiased information. If you would prefer not to spend hours browsing for products or searching through endless catalogues, give us a brief and let us do the work for you. Our extensive showroom brings everything to life. Our comprehensive range of products on display ensures the selection process is even easier and ensures our clients a higher level of confidence with their merchandising choices.


We seamlessly control the entire process. The initial idea takes on a new dimension in the hands of our experienced team. We only use reputable suppliers with whom we have developed long-standing relationships.

We will also save you time and money with our unique Product Criteria Check (PCC). This effective procedure has been developed over 25 years and when applied at every stage of the selection process means we can reduce costs where feasible. It also allows innovation including methods of decoration, packaging and fulfillment and optimises commercially viable solutions for our clients.


Graphic design is an essential component to effective and successful merchandising campaigns. Our graphic designer is skilled in working with a wide range of products, design tools and programs, and is both creative and flexible with his designs. The Watchout Concepts’ graphic designer is an integral part of the project team and his goal is to visually convey your brand to a standard that matches your business.


It’s one thing to select the right product for the project at hand, but if it’s not delivered within your deadline, the cost is more than a financial one. Watchout Concepts has invested a great deal of time and energy ensuring our suppliers have proven credibility, quality and reliability. We do not promise unrealistic delivery times and disappoint. This ensures you will have the peace of mind that comes with using Watchout Concepts – you can count on us to deliver! We also offer bespoke distribution warehousing options tailored to your needs. Yet another facet of our business that sets us apart from our competition and sets you apart from yours.


Our commitment to our clients is integral to our business and we back ourselves 100%. We are so confident in what we do, that we will stand by the quality of the products we supply. All of our merchandise is guaranteed to meet the highest of standards and should a product fail to meet the quality required to fulfill its merchandising purpose, we promise to repair or replace it. This is the kind of guarantee that can only come from years of experience – 28 years in fact!